Microsoft Free Tech Support to All Windows Vista SP1 Customers

Microsoft offer now Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 1 (SP1). You can contact Microsoft directly over phone, email or web chat for finding the correct printer driver for your Windows Vista computer or some of your software programs and hardware devices stop working after you installed SP1 or are you facing trouble while installing Vista SP1. If you are in India, you will get email and phone support, the phone support is available from 9:00 AM - 6:00 PM from Monday to Friday. As per Microsoft, this support for SP1 is valid until March 18, 2009.

I you want advanced issues include problems that are associated with software and hardware development, network connectivity, server-based technologies, and business-critical systems. Issues can also include problems that are associated with configuration and deployment of business workstations and servers.

Advanced Support is available for Rupee 4,100 during business hours.

After-hours support is available for Rupee 8,200 and provides support only for business-critical issues. Business-critical issues are defined as situations that involve a system, a network, a server, or a critical program down situation that severely affects customer production or profitability. These are high-impact issues where production, operations, or development are proceeding but could be severely affected within several days.

If you want more information visit Microsoft links.
http://support.microsoft.com/oas/default.aspx?LN=en-in&x=8&y=9&prid=11274&gprid=500921

http://support.microsoft.com/oas/default.aspx?Gprid=11732

Acrobat Reader security flaw exposes Windows to arbitrary exploits

A security researcher and self-described hacker known as "pdp" claims he has found a critical exploit in Adobe's Acrobat software that can compromise many Windows PCs simply by viewing a maliciously-crafted PDF file. The flaw affects both Windows XP SP2 and Windows 2003; Windows Vista, OS X, and Linux users are unaffected.

The bug affects Acrobat Reader, versions 8.1, 8.0, and 7, either when run in stand-alone mode or embedded inside a web page. Some work-alike PDF readers, such as the svelte Foxit Reader, are also affected but in a lesser manner: they display a confirmation dialog before the exploit is allowed to run.

The exploit uses a flaw in Adobe's scripting language to automatically run an executable program—the discoverer tested this by harmlessly running Calculator and Notepad in a video on his site. Yet, as noted, the exploit could be used to run any program, including a trojan or virus or a scripted attack. The malware in question would have to have already been downloaded onto the victim's computer, but this could be accomplished in various ways, including putting the executable inside a .ZIP file that includes the original PDF, or linking to a remote executable (the latter option would still trigger a warning by the operating system, however).

Source: ars